&nbsp; &nbsp; &nbsp; 9 <br />Commerce
  • Consumer and Financial Decisions
    • 1.0 Earning an Income
    • 2.0 Borrowing Money
    • 3.0 Managing your Finances
    • 1.0 Factors affecting Consumer Decision
    • 2.0 Consumer Protection
    • 3.0 Types of Payment Options
  • Travel
  • Promoting and Selling
    • 1.0 The Selling Process
    • 2.0 Targeting Consumers
    • 3.0 Applying Selling Techniques
    • 4.0 Current Issues
  • Law and Society
    • 1.0 The legal framework
    • 2.0 Areas of Law
    • 3.0 Access to the Law

The need for consumer protection

Chapter 1: The Law for Consumer protection
You will need:
  • Exercise books

Key Terms:
  • Trade Practices Act 1974 (Cwlth)
  • Fair Trading Act 1987 (NSW)
  • Unconscionable conduct
  • merchantable quality
  • scams
  • rip-offs

Tasks:
  1. Add and define the key terms into your glossary
  2. Copy the main points from the powerpoint into your books. 
  3. You will be directed to a Scam watch quiz - http://multimedia.consumer.vic.gov.au/scams-quiz/ As you progress through this test:
    1. Identify the scam
    2. Describe the features of the scam (what does it do? how does it work?)
    3. What is a way you as a consumer can avoid this scam. 
Types of Scams
You will need:
  • Exercise books

Key Terms:​
  • Unconscionable conduct
  • merchantable quality
  • scams
  • rip-offs

Tasks:
  1. Add and define the key terms into your glossary
    1. You will need the textbook and you are to complete the worksheet (yes you can type) to the right. 
Picture
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Organisations that help
Picture
You will need:
  • Exercise books

Key Terms:​
  • ACCC
  • Office of Fair Trading
  • CTTT

Tasks:
  1. Add and define the key terms into your glossary
  2. As we read through the information (left) you are to summarise into the table. 
  3. Choosing ONE organisation you are to create an A4 brochure highlighting how your organisation protects consumers. You should include
    1. Purpose of organisation
    2. Example of a case it was involved with
    3. Contact information with location map
    4. Step-by-step on what Consumers should do if a victim of misleading or unethical practice
    5. Pictures. 

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